Our Team

Aldith Gratton
Director, Member Support

Aldith is Director of Member Support at Reciprocity Health, leading a dedicated team to deliver empathetic, efficient, and innovative support across all member touchpoints. Previously, Aldith guided support operations and CRM implementations across a variety of industries, enhancing processes and driving customer-centric solutions. With extensive experience in call center leadership, process optimization, and service delivery, Aldith is focused on building scalable, personalized experiences that strengthen engagement and elevate brand loyalty.